Critical Robotics Process Automation (RPA) Design and Development Strategy

Robotics Process Automation is used to Enable technology for the Manual Processes to complete the transactions more efficiently & diligently.

Why RPA?

For Shared Services & Back End Operations use RPA to handle high-volume / human labor intrinsic need for productivity and cost efficiency gains. RPA technology adds business value to the process to develop innovation and profitability. Rule-based tasks at a fraction of the cost of their human equivalent and to integrate without disrupting the legacy system. Robots are easy to train and see the interface like a human. They can act as automated assistants and are designed to collaborate with humans while exceptions arise if not handled as part of the RPA tool.

How the Robotics Process Automation (RPA) Design and Development Strategy help?

 RPA Design and Development Strategy helps you design good solution to handle future changes to process & UI Changes. The efficiency gains that are realized by using an automation solution translate into enhanced product performance at significantly lower cost. Superior care is required during automation solution design since any presumptuous move at this stage could lead to terrible consequences in terms of escalated costs and inferior product quality.

Identifying information on below points helps to provide best RPA Design and Development Solution for any process:

1. Identify all the requirements of the process whether is part of scope or not.
2. Identify frequency of changes on the User Interface to the target system
3. Identify & segregate UI Layer interactions & Business Logic interactions
4. Identify the Scalability needs
5. Identify System upgrades
6. Identify the Short & Long Term Goals of Target Process
7. Identify Target Infrastructure deployment
8. Identify Security needs like HIPPA, NSA, Personal Information etc

Before providing Solution & Design of RPA opportunity significant point to keep in mind is Don’t Solution Automation Based on the RPA tool you are going to use. Use the RPA tools to interact with any UI related activities. Basic Feature of any RPA tools works well to extract or update information on any of the systems and use it for its strength.

Write your business logic using VBscript,Net Script or Java Scripts. It is easy to modify in future or to reuse it with Different RPA tools in case if you are changing the RPA tool.

When choosing the RPA tools consider following critical factors:

1. Security & Encryption Management
2. Scalability of the RPA tool
3. Easy to Interact with UI layer of the tools
4. Easy to reconcile the future changes to UI
5. Integration with APIs
6. Supporting the Scripts like VBscript,Net Script or Java Scripts

Why do we need to Build Business Logic outside of RPA tools:

1. Frequent new addition of tools in the market
2. Time-consuming to build business logic in RPA tools rather easy to build in scripts
3. Custom tools for specific challenge and tailor them together
4. Will reduce overall Performance to process each transaction
5. Easy to migrate to new tool in future
6. High Availability of resources with these Scripts like VBscript,Net Script or Java Scripts
7. Building Dynamic input to support minor changes that might arise in future.

 Design RPA opportunities solution wisely considering future support or changes expected to the process. If it is not considered overall run cost will be high due to changes that might require being made support the process continuity.

Source: Phani Kumar Chandu